Charlie's Roof

I used Charlie's Roof services back in 2016. They have sent me various options to choose from and after 1 month I had an apartment and a contract. I will use them again because they get the job done! Thank you!

Charlie's Roof is a very professional and extremely personal and friendly housing agency. They do their utmost to solve every case and help every client find a place to live - and that is all clients no matter housing budgets!

I have no idea how hard it would be without Charlie's Roof! Only in three weeks, we've found the next home to us in a smooth way. Thanks to Charlie's Roof and highly talented team, we did not face of any issues. I definitely suggest to work with Charlie's Roof.

I paid 300 DKK to get access to a list that is not updated they keep there apartments already rented out. Weekly they are adding like one more apartment, I asked for a refund but they denied my request! I would not recommand it! Waste of money!

- Lack of clear communication in the early stages after filling out a questionnaire and having to re-state some of the things with the personal agent assigned to us afterwards. There was never a clear-common ground I would say where both parties had access to what has already been agreed making some of the information exchanged between the two parties somewhat awkward and clunky. Speaking of emails..- Zero communication with the customers outside the typical email correspondence which in my book is not sufficient enough to understand the client's needs and for whom the house you're looking for is intended. A simple call or video could have increased the agent's knowledge about the perspective clients.- Large downtime of receiving further offers once the agent knew we had our eyes on something we were interested...which for whatever reason could still fail for all we cared.- Put it simply, our dream house" was not secured and lost the opportunity to rent it despite the urgency of the situation we

Very useful. Very helpful service to find apartments and to make sure that everything goes well during the move.

Got a place, very quick and professional.

Would not use this service again. I have had a multiple horrible experiences with the rental company/landlord that they set me up with. Additionally, the agent at Charlie's Roof overlooked a clause in my contract that means I may have to repair all appliances in the apartment myself, and I now have to take a case to the Tenant's Board while I have something non-functional in the apartment.