Star Cykel

Jeg afleverede min cykel og kom tilbage 3 timer senere. Idet jeg ankommer til butikken kommer en af medarbejderne gående udenfor med min cykel. I kurven ligger flere tomme pantdåser og en kædelås, som ikke var min. Da jeg spørger til, hvorfor den var blevet brugt og hvorfor der er pant i ved ingen hvorfor, 2 personaler bliver ved med at sige, at den anden havde gået med cyklen. Til sidst påstår de, at det var for at tjekke om den var lavet ordenligt - men ved betaling kan de ikke huske, hvad de har skulle lave på cyklen. Man får en fornemmelse af, at cyklen er blevet brugt til et andet formål end det aftalte. Men skulle selvfølgelig stadig betale fuld pris for et minimalt cykeltjek. Vil ALDRIG bruge dem igen.

Careful when renting bikes from this fellow! Cheat. Charged 300DKK for two bikes for 24 hours. Not nice and way above market prize. You’ll have to bargain hard I guess when you set foot in this shop.

Meget dårlig service - desværre. Han fik min nykøbt cykel for at gøre den klar til brug og så hentede jeg en cykel med forskifteren i stykke. Han prøvede at reparere den igen uden held - nok fordi han gjorde det hurtigt og uden hensyn ( jeg havde allerede betalt). Det er ikke en professionel cykelmekanikker og jeg fortryder jeg valgte stedet.

It is a scammer, bike looks promising at first but they are only old bikes bad fixed. I bought one on monday and now on friday it is broken in many ways (Wheel, system, bad brakes...). The man insisted ONLY PAYING BY CASH and did NOT GIVE ME RECEIPT. So now I have no bike and no cash. You better pay something more but buy quality, you wont find here.

Han sagde vi havde 3 måneders garanti, men da mine gear gik i stykker så sagde han at det ikke havde noget at gøre med ham:(

Stay away! They overcharged me for a new bike tire. The next day the tire FELL OFF THE BIKE while I was riding it. I took it to a trusted bike shop who said this shop had sold me a poor quality tire. I spoke to the owner and they refused to do anything about it.

WORST BIKE SHOP EVER.Brought a bike for repair. The man changed the gear saying my one was broken (300kr). After the gear was changed I pick the bike but it's worse than before. So he made me change the back wheel too (500kr).I ask to bring the old broken gear home with me but he said he already threw it away (lie). Finally I get the repaired bike and after 5 minutes biking the back wheel starts shaking again.

Never ever again. This retailer sells used bikes which are in bad conditions. Right after 2 months, my chain started to make a dubious noise and I brought my bike to the shop to get a fix. He ignored the fact that there is a mandatory legal guarantee on used bikes at all - even in DK - and wanted to make more money so I would have to pay a fee to get rid of my bike problem. When I explained him that he can not ignore the guarantee he still refused to fix the issue! Zero customer-orientation, zero fulfillment of guarantee issues, zero quality ... Never again!

Do not buy a bicycle here. I bought a used bicycle and found the wheel to be wobbling very severely the next day. When I went back to have the bike-seller fix it, he told me that I had broken the bike by bumping it against a curb.The break is also old and worn down.This store will sell you broken bikes with broken parts. Do not waste your time or money. Go elsewhere, to people that run an honest business.

I was visiting my Danish friends for a week and was looking for a rental bike. This was the 3rd shop I walked in and had a good feeling. The service was really good, affordable price and I was really happy with the bike I used for a week. It was a steady bike and everything worked well. I would def go back here when I'm back in Copenhagen!