Ecco

personalet står i vejen

Jeg ser på billeder af forfærdelige mishandlinger og drab på civile i UkraineSå tænker jeg på at Ecco stadig sælger sko i Rusland og lader som om alt er OK. Det er frastødende og skammeligtDenne butik er medskyldig

Good discount in Christmas, but the shopping experience is annoying. The only and one Chinese staff is so unprofessional and unfriendly. I asked 3 times help from her and all were refused. She said she didn't have time, kept aksing me to wait but never come back to me. I hope it is not because I am Chinese as well. I know everyone was busy at that moment but all other staffs were willing to help me if I asked. I feel so disappointed about her and training program of Ecco.

Torsdag i sidste uge besøgte jeg og min 2-årige søn butikken, fordi jeg ville købe nye sandaler til ham.Det første jeg møder, da jeg endelig får mast klapvogn og mig selv ind ad døren, er en gabende ekspedient, som står omme bag kassen. Da jeg opsøger hende, spørger hun mig, om jeg vil have hjælp, og jeg siger, at jeg gerne vil kigge på Mini Stride sandalerne til min søn og om hun har dem i hans størrelse. Hun viser os op til børneafdelingen og begynder at vise os alle andre sandaler end den model, jeg spørger ind til. Jeg finder selv sandalen og spørger, om hun har den i str. 24, hvilket hun siger ja til og vil gå på lageret for at hente den til os. På vejen skal hun så lige pludselig hjælpen en anden mor og hendes søn med at måle sønnens fod og besvare på en masse spørgsmål. Efter ca. 3-5 min., hvor hun stadig står og hjælper mor og søn og vi stadig venter på at prøve sandaler, forlader jeg butikken......Hold da op, hvor er det dårlig service. Hvorfor ikke hjælpe en kunde af gangen eller i det mindste tilkalde assistance hos kolleger? (Der var også en ung dreng i butikken, som gik og tyggede på tyggegummi).

Friendly sales team. Jenny was very helpful.

Denne virksomhed støtter Rusland i dets terror og ødelæggelse, drab på børn, bombninger af fødeklinikker og meget mere.Naturligvis skal du købe dine sko et bedre sted end dette, og det er heldigvis heller ikke svært at finde bedre alternativer.

I am a tourist and I happen to pass by this store . I was looking for a pair of white GORETEX sneakers since I have known how good the brand is. Alas, what made my visit quiet disturbing was the attitude of a senior manager ( wearing black) on duty last Oct 25 and 26,2023 . She was indifferent and very hauty to me . Maybe because I was not dressed well as I just came from a long haul or maybe it was the way I spoke since I am an Asian . Whatever it was spoke of the store. If not for the help of Jeane an assistant I would have left the store and not buy anything. I just hope nobody will receive the same treatment I received . It was a very lowly and uncalled for experience that one can equate to bullying.

It's disappointing to see my favorite shoe brand decline in quality and customer service. While their sales capabilities have improved, the same cannot be said for their products and support.Last year, I bought a great pair of Ecco shoes, only to discover a minor defect when I got home. It wasn't a significant issue, so I had my local shoemaker fix it when I had the chance.More recently, I purchased two pairs of shoes (GRANIER M and STREET TRAY) that caused me considerable pain after two days of wear. I decided to return them to the store, hoping for a solution. Unfortunately, despite visiting four different locations, the issue remained unresolved. The final advice I received was to sell the shoes and consider buying a larger size next time.It's disheartening to spend so much time, energy, and money on a brand that now seems more focused on marketing and sales than on delivering quality products and excellent customer service.Farvel ECCO