Swapfiets

The staff were very nice and spoke English and explained exactly how the rentals worked and how to order the bike on the website.

The back wheel just stopped moving and made me fall off in the middle of traffic. Had to go to hospital, still recovering. No compensation offered by the company. Swapfiets aarhus bike rental dangerous faulty bikes.

Jeg har været kunde i tre år hos Swapfiets, og har nu opsagt mit abonnement. Jeg har betalt alt til tiden, og ikke haft problemer. Min betaling er så blevet afvist i februar, men i stedet for at kontakte mig eller lignende, så har de sendt mig inkasso til min store overaskelse idag. Det betaler jeg nu, og har derefter opsagt mit abonnement. Kan ikke anbefale deres service på nogen måde, og kan kun nikke genkendende til deres skjulte gebyrer og forhøjende priser.

Very kind people in the store and it took me around 10 minutes only to get my first swapfiets! Explanation of all the terms and conditions were clear, even in English!

Meget hjælpsom gut i forretningen. Jeg havde bestilt en ny nøgle, som skulle hentes i tidsrummet 18-18.30, og der stod en venlig ansat klar kl 18 sharp. Rigtig god oplevelse

Fyldestgørende vejledning og god service. Kan klart anbefales

One of the best price-quality ratios of services in Denmark. You get a lot of value and ease of use for a reasonable price (at the time of writing around 190 - 630 DKK / month depending on bike type).If you have an address in Denmark and spend between something like a month and 2 years here, Swapfiets leasing can be a great choice, possibly the cheapest one if you consider convenience and repairs.Although you might not get a booked swap within the 48 hours at least on-site, their services is overall still good and you can trust them. Nice and flexible service and overall a smooth customer experience. Basically every is included in the same price, which is great.And the bike tyres are puncture-resustant, so most glass etc. does not break them

rented for a month, very nice staff who kindly explained everything for me!

This place is a scam! When we returned the bikes, we were told that we need to pay for extra 30 days for no apparent reason. We had borrowed bikes for September and October, returned bikes at the end of October, yet we need to pay for entire November.