Børnehuset Sct. Thomas

We had a good experience at their vuggestuen where our child felt safe and loved going there everyday, but the børnhaven was so chaotic and neglectful that she was begging us not to send her there after 5 weeks in. We tried to raise this with the pædagogs, and they were defensive and unsympathetic.Several issues include:- Our kid is potty trained and does not have accident at home nor on long trips and sleeps through the night without wetting herself. But she’s been coming home for two weeks with bags of wet pants every day—sometimes two times a day.- Even though there are 4 full-time staff assigned to 17 kids in that room, only one of them have been there each morning for the last two weeks, sometimes they have another adult that looks like a temp/sub in the room.- When we drop her off or pick her up, almost all days the one or two adults there doesn’t come to greet us or our kid. They are either running around organizing stuff or just sitting there staring at us. We’re lucky on the few occasions when they say “hi” to us. Even when our kid was crying that she didn’t want to stay, they just stare at us to see what we would do.- They allow kids to exclude each other without interference. I’ve witness our kid being told by an older boy couple of time, “du må ikke bliver her!”, “du kan ikke lege med os!”, “du kommer så sent! Haha! Hvad er galt med dig!” right in front of the pædagogs, and they do nothing to tell him that he should behave nicer, nor do they come and comfort our kid. They also allow kids to push other kids while running around the hallway and staircase.- We put our kids name on all her clothes and belonging, but her stuff was still misplaced every single day. We also got other kids stuff, including wet pants, placed in our kids cupboard. And when we mentioned it, their first reaction is that the kids move stuff around, and then they blamed it on the substitute staff and said that “det var vikars som tag fejl.”- When we asked for a meeting, they tried to put us off and said that they don’t usually meet with parents until three months in, and that the two pædagogs are not here the last week of June. When we asked who will be here instead, the main pædagog said, “det skal være en pædagog, men vi må ikke fortælle dig hvem det er.” It was extremely strange that they weren’t allowed to tell us who was going to be there. They wanted to wait until august to have the meeting, but they did schedule sometime a week later after we pushed more firmly.- They’ve also never called us for a meeting to discuss how we should transition from vuggestuen to børenhaven or what we need to expect. They just put a physical piece of paper in our kid’s cupboard with the transition date and who the pædagogs in the new room are.- When I mentioned some of the issues above, I tried to meet them half way and said our child looks like she’s 3-4 and is pretty independent, but she’s actually still only 2 and is new to this room, so maybe the staff forgets that she needs a bit more guidance to fit in. Then the pædagog pointed at the wall where they display all the children’s picture and birthday and say, “du må godt gå over og se selv, dit barn er ikke den yngste! Og vi har 17 børn. Så vi kan ikke lægge mærke til dem alle sammen!”- we decided to move our kid to another place and on the last day when I picked our kid up early, the pædagog was serving the kids tea. And when I asked if that’s real tea and that we don’t give our kid caffeine, she asked in a rude attitude, “hvorfor ikke?!” as if we’re unusual to withhold caffeine.

Cozy vuggestue, with caring and experienced staff. Definitely recommended.